ARCA Retains ISO 9001:2015 Certification, Underscoring Commitment to Excellence

ARCA is delighted to announce it has recently retained ISO 9001:2015 certification following a comprehensive audit by NQA. This certification recognises ARCA's commitment to upholding the highest standards across all areas of operation.

The ISO 9001:2015 certification verifies ARCA's robust quality management system that defines the methodologies, procedures, and processes used to consistently deliver exceptional membership, training, and auditing services. Additionally, ISO 9001:2015 assesses critical factors such as leadership organisational objectives, and risk management strategies.

In the audit assessment, NQA’s auditor remarked, " The organisation's well-defined context and effective leadership, coupled with evident commitment levels, are reflected in the compliance with requirements and operational control observed during the audit."

Steve Sadley, ARCA’s Chief Executive Officer, commented, "I sincerely thank all staff, as their commitment to our quality system has been instrumental in achieving certification. ARCA takes tremendous pride in providing quality-assured services to members, and this certification reaffirms our pledge to excel in leadership, management, and service delivery."

Retaining ISO 9001:2015 certification marks another milestone for ARCA as we continually strive for operational excellence and maximum customer satisfaction.